Refund policy
Returns
We do not accept returns or cancellations on our products or services. But please contact us if you have any problems with your order.
To complete your exchange, we require a receipt or proof of purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thethirdwishinfo@gmail.com
Shipping
To return your product, you should contact us by e-mail at thethirdwishinfo@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you
may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.